Will I be charged taxes?
Buyer may be required to pay use tax. Please contact your accountant for further instruction. This applies to customers in the state of Nevada.
What are the shipping/handling fees?
Shipping and handling fees are specified per item. Please check item description to determine specific fees. Please note that some items qualify for free shipping in the 48 continental states. Please e-mail us at contact@fruitvegetablejuicers.com for questions about Hawaii, APOs and international shipping fees.
How do I order replacement parts?
Please visit our accessories page. If you have any questions about your specific model please contact us at contact@fruitvegetablejuicers.com or call us at 1-877-219-6992 Monday through Friday 9:00am to 5:30pm PST.
What if the product I received is damaged, defective or does not work? Contact us by telephone or e-mail and give us details. We will give you instructions.
What if I've changed my mind and I don't want it? Please see the return policy information page or click here Return Policy.
I was sent the wrong item or I made a mistake and ordered the wrong item. If we sent the wrong item, contact us and we will take care of it for you. If you made the mistake we are still happy to exchange it for the correct item (see Return Policy). You are responsible for all shipping charges. Item must be in its original condition.
The product I received does not work the way I thought it would. Most manufacturers offer a satisfaction guarantee. If you are not satisfied with an item, contact the customer service # listed in the owner's manual that came with the item. If you cannot locate the number please contact us. All satisfaction guarantees must be handled with the manufacturers. Fruitvegetablejuicers.com makes no warranty expressed or implied.
I've opened and used it, now I don't want it. We cannot accept returns on items that have been used. This also applies to accessories.
